Reception Supervisor

## Reception Supervisor needed for Prestigious Hotel in Chelsea We’re looking for an experienced Reception Supervisor to join the front-of-house team at a prestigious hotel in the heart of Chelsea. ### Role overview Job Title: Reception Supervisor Location: Chelsea, London Pay rate: £14.50 per hour + holiday pay Schedule: 4 days on / 4 days off (full-time) As the first point of contact for guests, you’ll ensure every stay runs smoothly - from a warm welcome at check-in to a professional, seamless guest experience throughout their visit. ### Key responsibilities - Supervising the reception team and leading by example to deliver outstanding guest service - Handling guest enquiries and resolving issues promptly and professionally - Overseeing daily front-office operations, including check-ins, check-outs, and room allocations - Supporting communication between departments to ensure high service standards - Providing cover for night shifts when required ### Requirement - Previous experience as a Reception Supervisor or Duty Manager in a hotel environment - Excellent communication and customer service skills - A professional, confident manner and attention to detail - Flexibility and a hands-on attitude ### Benefits - Weekly pay – reliable and consistent - Holiday pay included - Ongoing support from the Neway International recruitment team - Opportunity to work in a prestigious central London hotel - A friendly and professional work environment - Potential for long-term placements and career growth If you’re passionate about hospitality, enjoy leading a team, and take pride in creating exceptional guest experiences, we’d love to hear from you. ### . . . All applicants must be eligible to live and work in the UK. Neway International is acting as an employment business. Our Privacy Policy can be viewed on our website.